Rewards & Loyalty
A rewards program with a guest-facing portal that drives repeat and direct bookings.
Highlights
Points & tiers
Configurable earning, tiers and redemptions, with rewards spendable at the front desk and POS.
Drives direct
Member rates and perks pull bookings off the OTAs and onto your own channel.
Follows the guest
Tiers and points span every stay and voyage, recalculated automatically as the guest returns.
Related
More in Guest Experience
Guest Portal
A branded, mobile self-service portal for stays and voyages - check-in, dining, requests, messages and the live folio.
Available individuallyGuest Requests
Capture, route, escalate and resolve guest requests with SLA-style tracking and full history.
Available individuallyRoom & Cabin Service
In-room and in-cabin ordering and fulfilment, from the guest portal or the front desk, posted to the folio.
Available individuallyBreakfast & Meal Check-in
Fast meal-period check-in against plans and allowances, with self-service options for guests and crew.
Available individuallyDigital Room Cards & Wallet
Add the guest key to their mobile wallet with a secure, revocable digital room card.
Available individuallySurveys & Feedback
In-stay and post-stay surveys with scoring that surface issues while you can still fix them.
Available individuallySee Rewards & Loyalty in action
Explore the workflow in a live demonstration tailored to your property, vessel or fleet.
Request a demo